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Our Newsletter


Privacy Policy

Privacy Policy

 

What information does Tender Edge gather about it's customers?

The bulk of information Tender Edge has about its customers is the information we get through the "Registration Form" you complete when you first become a customer of Tender Edge. We may also gather information from your website, from the Australian Securities Commission and by querying a "Whois" tool on the Internet.

 

Sometimes we conduct surveys, and although these can be anonymous, we prefer to get your contact details so that we can follow-up on any issues that need clarification.

 

Data Security

Tender Edge takes reasonable steps to keep any Personal Information in its possession secure and to protect that Personal Information from misuse or loss and from unauthorised access, modification or disclosure.

 

Credit Card details, where supplied, are encrypted during transmission to our bank for processing. Tender Edge stores credit card details to enable confirmation of payments to customers, however access to this Personal Information is controlled requiring executive approval.

 

Personal Information provided by customers on various forms or for specific transactions, including name and address and credit card details are accessible only to authorised personnel such as those staff involved in the processing of these forms/transactions.

 

When using the website you should be aware that no information transmitted over the internet can be guaranteed as totally secure. Although Tender Edge strives to protect such information, Tender Edge does not warrant the security of any information transmitted to it over the internet and you do so at your own risk.

 

How do we handle email and Contact Us/Feedback information or other electronic messages?

We may preserve the content of any email or "Contact us/Feedback" or other electronic message that we receive. Any Personal Information contained in those messages will only be used or disclosed in ways set out in this Privacy Statement. The message content may be monitored by our service providers or our employees for purposes including troubleshooting, compliance auditing and maintenance or where email abuse is suspected.

 

How does Tender Edge use your personal information?

Tender Edge uses the information it has about its customers to:

- Fulfil requests for products and services as requested by the customer.

- Develop internal marketing programs and initiatives

 

Will Tender Edge disclose any of your personal information?

Tender Edge will not disclose any information about its clients or prospective clients to any third party without consent.

 

Will Tender Edge use your information for direct mailings?

Tender Edge will, from time to time, e-mail its customers with information that we believe is important for the smooth operation of the service, or is information which will improve the performance or value of the customer's website. These mailing will always have an unsubscribe feature to allow you not participate in future mailings.